Gehalfe
Instant product search, order tracking, cart recovery and Instagram DMs, all automated.
Visit gehalfe.comGehalfe: the assistant for your online shop
Instant product search, order tracking, cart recovery and Instagram DMs, all automated. Gehalfe replies instantly, in your shop and on Instagram, around the clock.
The same questions, every day
Anyone who runs an online shop knows the questions that keep coming back: Do you have this in my size? Where is my parcel? Is this still available in blue? Each one is answered quickly, but together they take a lot of time, and in the evening or at the weekend they often go unanswered.
On top of that, there are customers who add something to the cart and then don’t buy, and direct messages on Instagram that need replies while the team is actually packing parcels.
Gehalfe takes over this routine. Your customers get an answer straight away, and your team has room for what a person does better.
What Gehalfe does
Four tasks Gehalfe handles on its own, just like in the demo above.
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Product search
Finds the right product in seconds, for example running shoes in size 43, with availability and price.
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Order tracking
Answers “Where is my parcel?” on its own, with the current order status and the expected delivery.
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Cart reminders
Brings abandoned purchases back by reminding customers of the item still waiting in their cart.
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Instagram DMs
Replies to direct messages, even at night, for example whether an item is still available in a size, with a link to the product.
Pricing: on request. Get in touch and we’ll advise you personally.
Who Gehalfe is for
Gehalfe is built for online shops that want to take load off their customer service without giving up fast answers. Gehalfe works in the shop and on Instagram, where your customers ask their questions.
If you need a workflow of your own beyond that, such as a connection to your inventory or ERP system, we build it as AI automation or through API integrations.
Frequently asked questions about Gehalfe
What does Gehalfe answer?
Questions about products and availability, the status of orders and direct messages on Instagram. Gehalfe also reminds customers of items still in their cart.
Is Gehalfe available at night too?
Yes, Gehalfe replies around the clock, in the shop and on Instagram.
Where can I learn more and try Gehalfe?
On gehalfe.com, the product’s website.
Need more than a shop assistant?
Tell us about your workflow in an intro call. Afterwards you’ll know what can be automated and what effort to expect.